Logo for National Family Support Network
Image by National Family Support Network

National Certification Training


Standards of Quality Certification Training

  • Wednesday, April 3, 2019, 8:30 AM - 5:00 PM
  • How can we work with families most effectively?
  • What does it mean to be a quality Family Strengthening and Support Program?
  • How can managers, direct service staff, and families work together to develop and sustain quality programs?

The “Standards of Quality for Family Strengthening & Support” is a full-day certification training that details how the Standards can enhance work with families. The nationally-adopted Standards are used by public departments, foundations, networks, community-based organizations, and parents as a tool for planning, implementing, and assessing best practices. 

Based on the 'Principles of Family Support Practice' and the 'Strengthening Families Framework' and its research-based evidence-informed 5 Protective Factors, the training creates a common language across different kinds of family strengthening and family support programs such as family resource centers, home visiting programs, and child development programs.

Participants from programs are strongly encouraged to come as teams with Executive Directors, Managers, Coordinators, and Direct Service Staff, as each has a key role to play in implementing the Standards effectively . 


The four co-facilitators for this training are: Anna Steinkraus & Elizabeth Wolff from CCE-Tompkins, and Donna L. Vergason-Gibson and Jackie D. Spencer from CCE-Tioga

Registration & Certification:

Cost is $75/person with an added optional $25 fee for NY State MSW/LCSW contact hours.

NOTE: Registration fee is waived for staff of agencies that receive OCFS Primary Prevention Program funding (via Trust Fund or Public Private Partnerships) and are implementing the Standards of Quality in their work.

Coffee, tea and materials are provided. BRING YOUR OWN SNACKS & LUNCH. Lunch break is ½ hour. Check-in begins at 8:30am, training starts promptly at 9:00am, and doors will close at that time. Please plan accordingly, attendance for the full training is required to receive a certificate. Participants who complete the session receive a certificate from the National Family Support Network valid for two years. 


Members/FREE: $75/Non-Members. BRING YOUR LUNCH! Optional additional $25 fee to obtain NY State MWS/LCSW contact hours

Learn More



Anna Steinkraus
Family & Community Development Program Coordinator
(607) 272-2292 ext. 145


CCE-Tompkins Education Center
615 Willow Avenue
Ithaca, NY 14850-3555