The resources on this site are offered to tenants and landlords in the hope of avoiding difficult rental housing situations. This information is intended to cover the basics of rental housing arrangements — if you have questions about your personal experiences or a unique situation, you can contact the Human Services Coalition by calling 2-1-1 or 877-211-8667 and requesting assistance from a Housing Specialist.
This Model Residential Lease (PDF, 211K) shows the type of language and issues covered in a rental agreement (from the NY State Consumer Protection Board, 2007).
The Ithaca City Code (Chapter 258) deals with rental housing (content posted by the Buildings Department on the City of Ithaca web site).
Changes to NY State Rent Laws is a16 page PDF on the NYS Attorney General's website that covers significant changes in laws affecting tenants resulting from the "Housing Stability and Tenant Protection Act of 2019" including caps on security deposits, limites on late payment fees and fees for credit & background checks; removal of "tenant blacklists"; information on breaking a lease, your right to a receipt and to notices of past due rent; new protections in case of eviction, and more.
Complaints about the return of Rent Security Deposits can be filed with the NYS Office of the Attorney General if all attempts to resolve the dispute by the individuals involved have failed.
How to Make an Effective Complaint for Rental Issues
In the City of Ithaca, the Building Department can be reached at 274-6508.
City of Ithaca Building Department
108 East Green Street
Ithaca , NY 14850
Last updated July 31, 2023